Effective Date: 25 April 2025
Issued By: Denken Technologies ("Company", "we", "our", or "us")
At Denken Technologies, we value your trust and are committed to protecting your personal information and privacy. This User Consent & Data Usage Policy outlines how we collect, use, store, and share your data, while ensuring compliance with relevant Indian laws, including the Information Technology Act, 2000, and rules framed thereunder.
When accessing our digital services, platforms, or communications (including but not limited to websites, mobile applications, email, WhatsApp, RCS, or SMS), you may provide personal and sensitive information including:
Such information may also be submitted by authorised agents or representatives on your behalf, with your prior consent.
Your data may be used for the following purposes:
By using our services or platforms, you expressly consent to receive communications via:
This includes service updates, appointment confirmations, feedback requests, offers, and other relevant notices. These communications may be sent even if your number is registered under Do Not Disturb (DND) or National Customer Preference Register (NCPR), in accordance with TRAI regulations.
Consent shall be deemed to be provided in the following scenarios:
Your consent also extends to our Privacy Policy, Terms of Use, and any product/service-specific agreements.
All personal and service-related data is stored securely on encrypted databases or third-party cloud providers approved by us. We ensure:
Despite our best efforts, we cannot guarantee absolute security. In the event of a data breach, we shall notify the affected parties in accordance with applicable law.
Your data may be shared with:
We do not sell or monetise your personal data to any third party.
Our platforms may contain links to third-party websites or services. While we strive to partner with reputable providers, we are not responsible for the privacy practices or security of such external platforms. Users are encouraged to review their respective privacy policies.
We reserve the right to monitor or review stored data and user-generated content for:
Your data will be retained only as long as necessary for the purposes outlined, or as required by applicable laws.
By using our services, you confirm that:
Denken Technologies maintains the highest standards of confidentiality and adheres to ethical practices to ensure the protection of your information. All staff and service providers undergo regular data security training and are bound by non-disclosure agreements.
This Policy is subject to periodic updates. Any changes will be published on our website. In cases of material changes, you may be notified via email, website banner, or direct message. Continued use of our services following any update will signify your acceptance of the revised terms.