Privacy Policy

PRIVACY POLICY
Effective Date: 1 Jan 2026
Issued By: Denken Technologies ("Company," "we," "our," or "us")
Denken Technologies, with its registered office at Plot No. 127, Jai Vishwa Bharti Colony, Ulkanagari, Aurangabad, Maharashtra, India - 431001, is committed to safeguarding the privacy and personal data of its clients, users, partners, vendors, and visitors to its digital platforms, including our official website: https://www.denkentech.net.
This Privacy Policy outlines how we collect, use, store, and protect your information. By accessing or using our platforms or services, you consent to the practices described herein.

1. Information We Collect
We collect information through multiple sources, including direct interactions, digital forms, communications, and automated technologies.
1.1 Personal Information
- Full name, contact number, email address
- Business/organisation details
- Payment and transaction details (where applicable)
- Any documents or identification voluntarily submitted
1.2 Non-Personal Information
- Browser type and version
- IP address and device details
- Site usage patterns and referring pages
1.3 Communication Records
- Information shared during consultations or support requests
- Emails, chat transcripts, or phone call logs (where applicable)

2. Purpose of Information Collection
The information we collect is used strictly for legitimate business and service delivery purposes, including but not limited to:
- Providing and improving our software, digital marketing, and consultancy services
- Responding to inquiries and fulfilling client requests
- Internal research and data analytics
- Sending service-related notifications and promotional content
- Complying with applicable legal obligations and government regulations

3. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our website. These tools help us:
- Remember your preferences and login sessions
- Analyse site traffic and performance
- Customise content and ads based on your activity
You may disable cookies through your browser settings, though this may affect certain functionalities of our site.

4. Use and Disclosure of Data
Denken Technologies maintains a strict policy against the sale or unauthorised distribution of your personal information. Your data will be shared only:
- With authorised personnel and departments within the Company on a need-to-know basis
- With trusted third-party service providers under confidentiality agreements, solely to perform services on our behalf (e.g., payment processors, CRM providers)
- Where required by law, court orders, or lawful requests from regulatory bodies

5. Data Security
We employ industry-standard measures to ensure the safety of your personal information, including:
- Secure Socket Layer (SSL) encryption for web communication
- Firewall and anti-malware protection
- Restricted access controls and regular security audits
While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security over the internet.

6. Communication Preferences
By providing your contact details, you agree to be contacted by us via:
- Phone calls
- SMS
- WhatsApp
- RCS (Rich Communication Services)
- Email
These communications may include service-related messages, appointment reminders, project updates, or promotional offers. You may opt out of promotional content at any time by contacting us.

7. Your Rights
As a user of our platform or services, you have the right to:
- Access, review, or request corrections to your personal information
- Withdraw consent or request deletion of your data, subject to legal retention requirements
- Object to or restrict processing under certain circumstances
- Request data portability (where applicable)
To exercise these rights, kindly contact our Data Protection Officer at the contact information below.

8. Policy Updates
We reserve the right to update or modify this Privacy Policy at any time. Updates will be posted on this page, and material changes may be notified via email or website alerts. We encourage you to review this Policy periodically.